Shipping & Returns

 

Shipping and Shipping Charges

Local & international shipping to most of the countries in the world is available when ordering Products from our Website. However, we do not ship to

We are committed to apply to the same quality standards for the shipping as we do for all aspects for FUGUE Watches.

You must pay all shipping and handling charges (“Shipping Charges”) in addition to the purchase price for the Product. The Shipping Charges will depend on the value of your order and the country to which the Products are being shipped. Details of the Shipping Charges will be transparently listed during the checkout process. All Shipping Charges will be shown to you before you complete your purchase.

The shipping time will depend on your exact destination and your country’s custom handling, but mostly varies around 2-5 days. However, specific shipping times cannot be guaranteed.

Order Tracking

You may track the progress of your order with the information sent to you on the dispatch email if such tracking number is available from the logistic partner.

 

Order Cancellations

You can make changes to or cancel your order at any time before your order has been accepted by us. To make changes to your order, please email us at hello@fuguewatches.com. If your order has already been accepted, you will only be able to request a refund or exchange of the Products pursuant to the terms of our return and exchange policy set forth below.

Any authorized “hold” on your payment card will usually be released within three (3) to five (5) working days from the date of cancellation.

Return and Exchange Policy

If we have sent you Products, which are different from the description of the relevant Products on our Website at the time that you have placed your order, you will have the right to return the Products. Beside this, you have no rights to request return or exchange of the Products.